Privacy Policy

Last updated: July 02, 2026

This Privacy Policy describes the policies of Epsilon Technologies International, LLC dba moviTHERM, located at 173 Technology Drive, Suite 150, Irvine, CA 92618, USA (“moviTHERM,” “we,” “our,” or “us”), regarding the collection, use, and disclosure of information we collect when you visit or use our website at https://movitherm.com (the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised Privacy Policy will become effective 180 days after it is published. Your continued use of the Service after that date constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed of any changes.

We will collect and process the following personal information about you:

• Name
• Email Address
• Phone Number
• Company Name
• Job Title (if applicable)
• Business Address (if provided)
• Payment Information (if applicable)

We collect information when you voluntarily provide it to us, including when you:

• Submit a contact or quote request
• Register for an event or webinar
• Download resources
• Contact us by phone or email
• Subscribe to marketing communications
• Interact with our website

We will use the information that we collect about you for the following purposes:

• Marketing and promotional communications
• Creating user account
• Testimonials
• Customer feedback collection
• Processing payment
• Support
• Administration info
• Manage customer order
• Site protection
• User to user comments
• Manage user account

If we intend to use your information for any purpose other than those described above, we will request your consent before doing so, unless otherwise required or permitted by law.

If you choose to opt in to receive SMS messages from moviTHERM, we may send text messages related to:

• Responses to your inquiries
• Quotes and proposals
• Appointment scheduling
• Customer support
• Project updates
• Product information you request

Message frequency depends on your interactions with moviTHERM and the services you request.

Message and data rates may apply.

You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly at [email protected] or (949) 699-6600.

Consent to receive SMS messages is not a condition of purchasing any products or services.

We only send SMS messages to individuals who have provided their prior express consent through our website or other approved opt-in methods.

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

• Ad service
• Marketing agencies
• Analytics
• Data collection & process

We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

We will retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with applicable legal obligations, resolve disputes, and enforce our agreements. Certain information may be retained for longer periods where required or permitted by law.

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at [email protected]. We will respond to your request in accordance with applicable law.

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at [email protected].

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

If you have opted in to receive SMS messages, you may withdraw your consent at any time by replying STOP to any text message you receive from us.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Epsilon Technologies International, LLC dba moviTHERM, 173 Technology Drive, STE 150, Irvine CA, 92618, email: [email protected]. We will address your concerns in accordance with applicable law.